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Our B2B Project Steps
Better Business Methods, LLC has identified the following steps necessary to create a B2B solution for our clients. The above steps lay the foundation for this
outline. This is an example, and may be modified as necessary to meet a client's individual needs.
1. Customer Store Front
1.1. Functional Specification
1.1.1. Requirement Gathering
1.1.1.1. Interview key business users
1.1.1.2. Interview technical staff for infrastructure issues
1.1.1.3. Requirement/Design Document
1.1.1.4. Client Approval of Requirement Document
1.2. Conceptual Design/Analysis
1.2.1. Develop Major Data Elements
1.2.2. Create Data Model
1.2.3. Develop prototype
1.2.3.1. Create standard header
1.2.3.2. Create standard footer
1.2.3.3. Create standard navigation menu
1.3. Development
1.3.1. Marketing and Sales
1.3.1.1. Maintain customer profiles
1.3.1.1.1. Adding Customers
1.3.1.1.1.1. "Shipping Information, Billing Information, Credit Card Information"
1.3.1.1.2. Updating Customers
1.3.1.1.3. Personalization for returning customers
1.3.1.2. Generate Emails to selected customers
1.3.1.2.1. Customer Filter
1.3.1.2.2. Email Structure
1.3.1.3. Ability to analyze customer info
1.3.1.3.1. Demographic Information screen
1.3.1.3.2. Target Market information
1.3.1.4. Report Generation
1.3.1.4.1. Create Report Template( based on five reports )
1.3.1.4.2. Create Report Filter Screen( based on five reports )
1.3.1.5. Ability to review orders online
1.3.1.5.1. Receipt Listing
1.3.1.5.2. Receipt Detail
1.3.1.6. Ability to review item history
1.3.1.6.1. Graphical history of Item prices
1.3.1.6.2. Historical information about particular items
1.3.2. Order Entry and Customer Service
1.3.2.1. "Ability to provide easy, secure access"
1.3.2.1.1. Store Login
1.3.2.2. Ability for a quick order entry system
1.3.2.2.1. General Store Front Screens
1.3.2.2.1.1. Store Front
1.3.2.2.1.2. Department Listing
1.3.2.2.2. Product
1.3.2.2.2.1. Product Search
1.3.2.2.2.2. Product Listing
1.3.2.2.2.3. Product Detail
1.3.2.2.3. Purchasing Products (check-out)
1.3.2.2.3.1. Shipping Information
1.3.2.2.3.2. Credit Card Information
1.3.2.2.4. Shopping Basket
1.3.2.2.4.1. Adding products
1.3.2.2.4.2. Deleting products
1.3.2.2.4.3. Removing All Product
1.3.2.2.4.4. Updating products
1.3.2.3. Ability to contact Client through email
1.3.2.3.1. About Client
1.3.2.3.2. Contact Client
1.3.2.4. Ability to inquire on all aspects of order
1.3.2.4.1. FAQ section about orders
1.3.2.4.2. Order Inquiry Screen
1.3.2.5. Timely notification and processing of orders
1.3.2.5.1. Order Status Tracking
1.3.2.5.2. UPS/FEDEX Tracking
1.3.2.5.3. Shipping Notification
1.3.3. Shipping and Billing
1.3.3.1. Ability to automatically route order notifications
1.3.3.1.1. Configuration of routing rules
1.3.3.1.2. Database Routing of Order Processing
1.3.3.2. Timely automated credit card transactions
1.3.3.2.1. Credit Card Validation Configuration
1.3.3.3. Report Generation ( Timely detail Reports )
1.3.3.3.1. Create Report Template( based on five reports )
1.3.3.3.2. Create Report Filter Screen( based on five reports )
1.4. Testing
1.4.1. Detailed Test plan created
1.4.2. Perform User Testing
1.4.3. Client Approval
1.5. Implementation
1.5.1. Move production code to ISP/production server
1.5.2. Create production database
1.5.3. Populate/Move Data in Production Database
1.5.4. Check production code into Visual Source Safe
1.5.5. Register site with search engines
1.6. Training
1.6.1. User Manuals
1.6.2. User Training
2. Maintenance System
2.1. Secure login access to maintenance system
2.2. Facility to manipulate data
2.3. FTP facility to upload/delete images
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